We are Security Systems and Alarms Inspection Board, trading as SSAIB (Company Number 02508504) (“we”, “us”, “our” or “SSAIB”). Our registered office is at 7-9 Earsdon Road, West Monkseaton, Whitley Bay, Tyne and Wear, NE25 9SX, United Kingdom
We are committed to safeguarding your privacy. This policy - together with the SSAIB Rules and any other documents referred to on it - sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
SSAIB is a “Data Controller,” which means that we are responsible for deciding how we hold and use personal information about you. We are required - under EU General Data Protection Regulation - to notify you of the information contained in this privacy notice.
We have appointed IT Governance Europe Limited to act as our EU representative. If you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR), or have any queries in relation to your rights or general privacy matters, please email our Representative at eurep@itgovernance.eu Please ensure to include our company name in any correspondence you send to our Representative.
It is important that you read this notice - together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you - so that you are aware of how and why we are using such information.
What information do we collect?
We collect your personal data because it is necessary to fulfil our role as an approved Private Security Authority (PSA) Auditing Body and in relation to taking steps to enter into a contract with you and/or performance of a contract with you for your certification as an SSAIB Registered Firm.
We may collect, store and use the following personal information:
a) Your name, address and registration details, telephone numbers and personal email addresses.
b) Details about your employment (including job titles, names of some staff members).
c) Your SSAIB Certificate of Registration.
d) Copy of Certificate of Conformity (“Certificate”) issued by you to your customer (by Security System installers).
g) Removal or rejections from other certified bodies.
i) Personal information contained in company records, policies, procedures or statements relating to your business.
Where we need to collect personal data by law - or under the terms of a contract we have with you and you fail to provide that data when requested - we may not be able to perform the contract we have or are trying to enter into with you (for example, to certify you.) In this case, we may have to cancel certification you have with us but we will notify you if this is the case at the time.
Information we receive from other sources
We may collect information from statutory and regulatory bodies and other organisations to enable us to properly process your application for Accreditation to SSAIB. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
We do not collect any sensitive personal data about you, such as information about your race, political opinions or religious beliefs unless we obtain your explicit consent.
In addition, we do not knowingly collect personal data from, or direct our content towards, those under the age of 16.
How do we use your personal data?
We may use your personal data to:
• audit and carry out on-going surveillance of your business for the purposes of awarding and maintaining certification.
• reissue lost certificates.
• comply with our statutory and regulatory obligations.
• list your details on our database and website and the UKAS database of UKAS Accredited Certification as an approved and accredited SSAIB-registered firm. This information will be publicly available.
• address any enquiries or complaints made by - or about - you, relating to your registration under the SSAIB scheme.
If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
You will receive marketing communications from us if you have requested information from us or you’re a registered firm and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside SSAIB for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.
Change of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosing your personal data to others
We will not share your personal data with others, unless:
• we are under a duty to disclose or share your personal details in order to comply with any legal obligation, or in order to enforce or apply our rules.
• our business enters into a joint venture with, or is sold to or merged with, another business. We may then share your personal details with our new business partners or owners.
• we need to provide such personal data to professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
• we need to provide such personal data to Private Security Authority and other authorities who require reporting of processing activities in certain circumstances.
• You have agreed to it being shared with third parties for relevant marketing activities and we have obtained your prior explicit consent.
We are under a legal obligation to share your personal data with our accreditation body, UKAS. All such personal data (your name and address if you are a sole trader) will be available on a publicly accessible website operated by UKAS.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Cookies
Cookies are text files, placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track your use of a website and to compile statistical reports on website activity.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
Where we store your personal data
We store all of your personal details on a secure server within the European Economic Area.
We will take technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
How long do we keep your personal data for?
We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data - and whether we can achieve those purposes through other means - and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy, which you can request from us by contacting IT Governance Europe (eurep@itgovernance.eu).
How secure is my data?
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
Any payment transactions will be encrypted using SSL technology. Where we have given you - or where you have chosen - a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Your rights
Under certain circumstances, by law you have the right to:
• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.